Complete EMS Operations Platform
From the 911 call to the hospital handoff, our suite covers every critical moment in the emergency response lifecycle.
Real-Time Dispatch & Command
A unified command center that gives dispatchers total situational awareness and AI-driven decision support.
- Live unit tracking with GPS (AVL)
- AI-assisted unit recommendation (traffic, capabilities, fatigue)
- Multi-unit dispatch capabilities
- Real-time route visualization (ambulance → incident → hospital)
- SignalR real-time updates (<100ms latency)
- CAD integration ready
Mobile Paramedic Application
Empower field crews with a powerful, offline-first native application for care and navigation.
- Native iOS/Android app
- Real-time dispatch notifications
- Interactive map with turn-by-turn route guidance
- Complete ePCR documentation suite
- Vitals timeline tracking
- Digital signatures & offline workflows
Hospital Integration
Close the loop between EMS and receiving facilities to eliminate offload delays and improve preparedness.
- Pre-arrival patient summaries sent instantly
- Real-time inbound ambulance dashboard
- Specialty alerts (Trauma, Stroke, STEMI)
- ETA tracking with live countdowns
- Electronic handover documentation
- Capacity & diversion management
Electronic Patient Care Reports (ePCR)
Clinical documentation that is fast, accurate, and compliant. Designed by paramedics, for paramedics.
- HIPAA-compliant documentation
- Structured data capture (vitals, interventions, procedures)
- Timeline tracking (dispatch → scene → transport → handover)
- Automatic patient summary generation
- De-identified data sharing with hospitals
- Full history and audit trails
Protocol & Rules Engine
Standardize care and operations with a configurable engine that enforces your agency's specific protocols.
- Versioned EMS protocols
- AI-powered dispatch recommendations based on chief complaint
- Protocol compliance scoring
- Supervisor override tracking
- Simulate protocol outcomes before deploying
- Non-retroactive protocol changes
Analytics & Reporting
Turn operational data into actionable insights to improve response times and clinical outcomes.
- Response time metrics (Average, P95, P99)
- Coverage gap analysis using historical heatmaps
- Hospital load trends and offload times
- Unit utilization tracking
- Offload delay tracking
- Custom report generation & medico-legal export
